.dark-status{--status-opacity-12:rgba(var(--status-detail-color),1);--status-opacity-25:rgba(var(--status-detail-color),1);--status-opacity-35:rgba(var(--status-detail-color),1);--status-opacity-60:rgba(var(--status-detail-color),1);--status-opacity-1:var(--color-sf-text-primary)}.light-status{--status-opacity-12:rgba(var(--status-detail-color), .12);--status-opacity-25:rgba(var(--status-detail-color), .25);--status-opacity-35:rgba(var(--status-detail-color), .35);--status-opacity-60:rgba(var(--status-detail-color), .6);--status-opacity-1:rgba(var(--status-detail-color), 1)}.create-ticket-container{background:var(--color-sf-bg-secondary-alt);height:100%}.create-ticket-container .create-ticket-back{color:var(--color-sf-fg-quinary);font-weight:700}.create-ticket-container .create-ticket-back.e-back-icon::before{content:"\e741";font-family:"Bold desk"!important;font-size:20px;line-height:32px}.create-ticket-container .create-ticket-form{margin:0 auto;max-width:960px;padding-bottom:20px;padding-top:32px}.create-ticket-container .create-ticket-form .create-ticket-fields{background:var(--color-sf-bg-primary);border:1px solid var(--color-sf-border-secondary);border-radius:12px;padding:24px 72px;position:relative}.create-ticket-container .create-ticket-form .create-ticket-fields .back-icon-position{right:var(--back-icon-position-inline-start);line-height:27px;position:absolute;left:var(--back-icon-position-inline-end);text-decoration:none;top:22px}.create-ticket-container .create-ticket-form .create-ticket-fields .back-icon-position:hover{background:var(--color-sf-bg-secondary-hover);border-radius:50%;height:32px;margin:var(--back-icon-margin)!important;padding:var(--back-icon-padding)!important;width:32px}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-header{color:var(--color-sf-text-primary);display:inline;font-size:18px;font-weight:500;line-height:28px}.create-ticket-container .create-ticket-form .create-ticket-fields .product-header{line-height:16px}.create-ticket-container .create-ticket-form .create-ticket-fields .product-header .text-alignment{text-align:var(--profile-name-alignment)}.create-ticket-container .create-ticket-form .create-ticket-fields .product-header .text-alignment .e-multiselect input{padding:var(--category-search-box-padding)}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-btn-border{padding-top:24px!important}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-update-button{text-align:var(--profile-name-alignment)}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-update-button .e-btn{margin:var(--profile-avator-alignment)!important;width:100px}.create-ticket-container .create-ticket-form .create-ticket-fields .custom-form-builder .custom-form-fields .form-group .secondary{color:var(--color-sf-text-tertiary);line-height:20px;text-align:var(--profile-name-alignment)}.create-ticket-container .create-ticket-form .create-ticket-fields .e-upload-files .e-upload-file-list .file-list-border{border-bottom:0!important}@media (max-width:420px){.create-ticket-container .create-ticket-form .create-ticket-fields .e-upload-files .e-upload-file-list .file-list-border .file-upload-size{display:none}}@media (max-width:586px){.create-ticket-container .create-ticket-form .create-ticket-fields .e-upload-files .e-upload-file-list .file-list-border .file-upload-success{display:none}}.create-ticket-container .create-ticket-form .create-ticket-fields .custom-error,.create-ticket-container .create-ticket-form .create-ticket-fields .server-error{text-align:var(--profile-name-alignment)}.create-ticket-container .create-ticket-form .create-ticket-fields .commnent-border-bottom-parent{border-top:1px solid var(--color-sf-border-secondary)}@media (max-width:769px){.create-ticket-container .create-ticket-fields .product-header .e-richtexteditor .e-rte-toolbar.e-tb-static{border:0;border-bottom:1px solid var(--color-sf-border-primary);border-radius:0}.create-ticket-container .create-ticket-fields .create-ticket-update-button .e-checkbox-wrapper{padding-top:16px}.create-ticket-container .create-ticket-fields .uploadtemplate .droparea{padding:4% 2%;text-align:center}}@media (max-width:767px){.create-ticket-container .create-ticket-form{padding:20px 10px!important}.create-ticket-container .create-ticket-form .create-ticket-fields{padding:24px}.create-ticket-container .create-ticket-form .create-ticket-fields .back-icon-position{left:var(--back-icon-position-mob-view-left);right:var(--back-icon-position-mob-view-right);line-height:32px;top:25px}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-header{line-height:34px;margin:var(--create-ticket-mob-view)}}@media (min-width:768px) and (max-width:1023px){.create-ticket-container .create-ticket-form{padding:24px 32px!important}.create-ticket-container .create-ticket-form .create-ticket-fields{padding:24px}.create-ticket-container .create-ticket-form .create-ticket-fields .back-icon-position{left:20px}.create-ticket-container .create-ticket-form .create-ticket-fields .create-ticket-header{margin:var(--create-ticket-mob-view)}}.create-ticket-container .article-suggestion{margin-top:10px}.create-ticket-container .article-suggestion.e-listview .e-list-item{border:1px solid var(--color-sf-border-secondary);border-radius:0!important;border-top:0;font-weight:500;height:35px;padding:0!important}.create-ticket-container .article-suggestion.e-listview .e-list-item a{color:var(--color-sf-brand-primary-d5)}.create-ticket-container .article-suggestion.e-listview .e-list-item a div{padding:8px 9px 8px 12px}.create-ticket-container .article-suggestion.e-listview .e-list-item:first-child{border-top:1px solid var(--color-sf-border-secondary)!important;border-radius:6px 6px 0 0!important}.create-ticket-container .article-suggestion.e-listview .e-list-item:last-child{border-radius:0 0 6px 6px!important}#success_page{background:var(--color-sf-bg-primary-alt);box-shadow:0 12px 16px -4px rgba(16,24,40,.08),0 4px 6px -2px rgba(16,24,40,.05);display:flex;flex-direction:column;height:100vh;justify-content:center;text-align:center}#success_page .ticket-success-msg{color:var(--color-sf-text-secondary);font-size:20px;letter-spacing:.32px;line-height:28px;padding:0 15%}#success_page .sub-tick-icon{bottom:40px;position:relative}#success_page .sub-tick-icon::before{color:var(--color-sf-utility-success);content:"\e704";font-family:"Bold Desk"!important;font-size:5.6em}.generate-ticket-title{color:var(--color-sf-brand-primary)!important;font-size:12px;font-weight:500;height:max-content;line-height:28px;padding:0 2px!important}.generate-ticket-title.element-disabled{opacity:.5;pointer-events:none}.generate-ticket-title:hover{color:var(--color-sf-brand-primary-d5)!important;text-decoration:none!important}.generate-ticket-title:focus{text-decoration:none!important}